Help Center
Welcome to the Donosti Cup Help Center. Here you’ll find all the information you need to enjoy the tournament with total peace of mind. We've grouped the most important topics into different sections so you can quickly find answers to any questions.
- MyTeamInfo: Everything you need to know about the platform to check and complete your team’s registration details.
- Accident insurance and medical assistance: Information about insurance coverage, injury protocols, and medical services.
- Check-in, age control and accreditations: How the check-in process works and what documents are required.
- Transport: Rules and schedules for buses and vans, loading zones, access control, and parking information.
- School accommodation: House rules, check-in/check-out times, cleaning, and other useful details.
- Dining hall: Location, meal times, and menu options for allergies or special diets.
- Follow the competition: How to download and use the official app to check match schedules, live results, and more.
- Match day: Pre-match checks, coach identification, and mandatory wristbands for players.
- Opening ceremony: Participation requirements, schedule, access information, and parade route.
- Contacting the organization: Useful phone numbers, info points, and protocols in case of issues during your stay.
